Think of a worklist as a "to do" list. For example, OnQ users can automatically create worklists for items they've just entered to simplify the printing of barcode labels or reports. They can also create worklists from query results for common actions they want to perform (printing labels or reports, requesting, and so on) on this otherwise disparate group of records.
Users' own worklists are always available to them whether they are logged in via a web browser (WebView) or through a desktop application. Users can create and save their lists, log out and log back in at any time on any device, and then pick up where they left off.